Surrey council approves a $9.5M deal with 40 contractors to back city services, handle emergencies, and keep costs low with on-demand equipment.
A Big Vote With a Clear Goal
Surrey council said yes to a $9.5 million agreement that will help keep city services running smoothly. On December 15, council approved a one-year deal with 40 private contractors. Together, they will supply extra staff and equipment when the city needs help the most.
Why the City Turned to Contractors
According to Scott Neuman, Surrey’s general manager of engineering, the plan fills gaps when city resources reach their limit. In other words, contractors step in only when city-owned crews and gear are already busy.
Moreover, Neuman stressed that the city will not rely on contractors full time. Instead, the support comes strictly on an as-needed basis. As a result, Surrey can protect service levels while staying flexible during busy times or emergencies.
City Equipment Comes First
Importantly, city-owned equipment always gets priority. After that, hired machines enter the picture only if the job still needs support. Therefore, the city avoids waste and controls costs.
Typically, the hired tools include dump trucks, backhoes, excavators, sweepers, mowers, vacuum trucks, and crane trucks. Together, these machines help complete both daily operations and major capital projects.
Lowest Cost Wins the Job
Meanwhile, cost control sits at the heart of the agreement. When the city needs help, staff call the contractor with the lowest hourly rate first. If that company is unavailable, the city moves to the next lowest option.
However, Neuman explained that timing also matters. If a task can wait, the city may delay work to secure a lower rate later. Consequently, this approach delivers value while keeping work on track.
Spending Trends and Rate Changes
On average, Surrey spends about $8.4 million each year under the Hired Equipment Program. This new agreement aligns closely with that figure.
Still, a recent review showed mixed rate changes. Some contractors raised prices by up to six per cent. Others, by contrast, dropped rates by as much as nine per cent. Even so, the city expects the competition to keep overall costs in check.

The Bottom Line for Residents
Ultimately, this deal gives Surrey room to respond fast, work smart, and spend wisely. With clear rules and strong oversight, the city gains backup power without losing control. And for residents, that means steady services when they matter most.
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